Purpose
The purpose of this policy is to outline the commitment of Mawbey Group Practice to promote equality, diversity, and inclusion in all aspects of our services and workplace. We aim to create an environment where all patients, staff, and visitors feel respected, valued, and supported.
Scope
This policy applies to all staff, patients, and visitors of Mawbey Group Practice.
Policy Statement
Mawbey Group Practice is committed to providing equal opportunities and avoiding discrimination in all aspects of our work. We will take all reasonable steps to ensure that our practice is welcoming and accessible to everyone, regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
Key Principles
Respect and Dignity
Treat all individuals with respect and dignity.
Ensure that everyone has the right to be heard and their views respected.
Equal Opportunities
Promote equal opportunities for all staff and patients.
Ensure that our recruitment, training, and promotion processes are fair and based solely on merit.
Diversity
Recognise and value the diverse backgrounds, perspectives, and experiences of all individuals.
Promote a culture of inclusivity where diversity is celebrated.
Accessibility
Ensure that our services are accessible to all patients, including those with disabilities.
Make reasonable adjustments to accommodate the needs of individuals.
Zero Tolerance of Discrimination
Take a zero-tolerance approach to discrimination, harassment, and bullying.
Address any complaints or concerns about discrimination promptly and effectively.
Training and Development
Provide training and development opportunities to staff on equality and diversity issues.
Encourage continuous learning and awareness to foster an inclusive environment.
Patient Care
Deliver high-quality care that meets the diverse needs of our patients.
Ensure that care is personalised and respectful of each patient’s individual needs and preferences.
Communication
Communicate this policy clearly to all staff, patients, and visitors.
Regularly review and update the policy to reflect best practices and legal requirements.
Implementation and Monitoring
The Practice Manager is responsible for implementing this policy and ensuring compliance.
Regular training sessions on equality and diversity will be provided to all staff.
We will monitor the effectiveness of this policy through feedback from patients and staff and make improvements where necessary.
Complaints and Concerns
Any staff member, patient, or visitor who believes they have been subject to discrimination or harassment should report their concerns to the operations manager.
All complaints will be taken seriously and handled confidentially and sensitively.
Appropriate action will be taken to address any issues identified.
Review of Policy
This policy will be reviewed annually to ensure it remains up-to-date and effective. Changes may be made as required to reflect new legislation or best practices in promoting equality and diversity.
Contact Information
For any questions or concerns regarding this policy, please contact the Practice Manager, Johanna Randall at selicb.mawbeygp@nhs.net.